FAQ

Anticipated questions, answered briefly.

Transport, financing, vet records, currencies, and escrow — the five things buyers ask before they reach out.

Question 1

How does transport and shipping work?

Every listing ships an embedded transport calculator you can run before you reach out — enter origin and destination and you'll see an indicative quote. Final pricing, scheduling, and health certificates for transit are arranged between you and the seller's partner hauler after you've agreed on the horse; Equidex isn't the carrier. Quotes are estimates, not commitments; live rates from a hauler can move with the season, route, and horse category.

Question 2

What financing options are available?

Each listing shows an indicative payment plan modeled at our published rate — adjust down-payment and term to see monthly figures. That preview isn't a loan offer. Eligibility, final rate, and term are decided by a third-party lender once you and the seller agree on the sale, and not every listing will qualify.

Question 3

What is your vet records policy?

Sellers on the Papered or Premium tier can attach a Health & vet ledger to their listing — vaccination dates, Coggins/PEARL results, soundness exams, farrier visits — and listings with at least one record show a "Vet records on file" badge next to the price. Buyers see it read-only; sellers maintain it. It is a useful head start, not a substitute for an independent pre-purchase exam.

Question 4

Which currencies are supported?

USD, EUR, and GBP are supported for display — use the currency chip at the top of any listing detail. Equidex shows EUR and GBP at a fixed printed rate for context only; every transaction settles in USD and sellers are paid in USD.

Question 5

How does escrow and title transfer work?

Equidex connects you and the seller — we route inquiries, transport coordination, and the financing preview — but the payment and final paperwork happen between the two of you. Title transfer (registration, bill of sale, breed-society papers) is handled owner-to-owner; we don't hold funds in escrow and don't notarise transfers. Use whatever escrow or third-party payment service you both agree on for large balances.

Did not see your question? Reach out directly.

equidex@polsia.app